A practical solution for customer confirmation, response capture, reporting, admin portal workflows, JSON API integration and real-time business visibility.
The app sends a customer message first, then the decision workflow continues based on response and configured follow-up rules.
Customer can press 1 to confirm, 2 to cancel, or 0 for query/support handling.
Busy or no-answer cases move into retry flow. Final statuses stop unnecessary repeated processing.
A professional portal includes dashboards, charts, order reporting, queue reporting and admin management.
Dashboards and reporting pages can refresh automatically to show live business status updates.
JSON API supports customer name, phone, product, price, language and reference-based order insertion.
Orders are inserted into the orders table from app, portal or API.
The Android app syncs pending orders and sends the message through device SIM.
The system reads dynamic decision text and captures customer intent through the configured workflow.
The customer responds through message reply or IVR key press.
Both orders and order_call_queue are updated based on the final status.
The portal shows sales trend, status visibility, product grouping and operational reporting.