Onnetbd Information Technology
Onnetbd Information Technology
Onnetbd Information Technology

Office Front Desk Management

Enhance your office front desk operations with our comprehensive management system, designed to streamline communication, support, and visitor management. Our system includes the following features:

IP PBX System

  • Manage SIP Extensions

    • Easily control and configure SIP extensions for efficient call handling.

  • Active SIP Call Session

    • Monitor and manage ongoing SIP call sessions for better control.

  • Client Priority (VIP, Normal, Unwanted)

    • Categorize clients as VIP, Normal, or Unwanted to prioritize support effectively.

  • Client Support

    • Provide dedicated support to clients, ensuring satisfaction and quick resolution.

  • Voice Recording

    • Record and store call conversations for quality assurance and further audit purposes.

  • CDR Log

    • Keep detailed logs of call data for analysis and reporting.

Call Center Solutions

  • Unlimited SIP Extensions

    • Enjoy the flexibility of adding unlimited SIP extensions to your call center.

  • PC2Phone, IPPhone Support, and Mobile Apps

    • Ensure seamless communication with support for various devices and apps.

  • Bulk Number Upload

    • Easily upload multiple contact numbers to streamline your call center operations.

  • Support Log

    • Maintain logs of all support interactions to improve service quality and efficiency.

Email Solutions

Streamline your email communications with reliable and efficient email solutions, tailored to your business needs.

SMS Solutions

Enhance communication with your clients through quick and effective SMS solutions for alerts, reminders, and promotions.

Visitor Management

  • Track Visitor Log

    • Keep a detailed log of all visitors for enhanced security and record-keeping.

  • Trace Visitor Image

    • Capture and store visitor images to ensure accurate identification and monitoring.

  • Notification

    • Receive instant notifications of visitor arrivals and important updates.

  • Pre-Booking Visitor by Employee

    • Allow employees to pre-book visitors for smoother and quicker check-in processes.

Survey or Client Tracking

  • GPS Tracking

    • Monitor and track client locations in real-time using GPS technology.

  • Image Upload

    • Allow clients to upload images for documentation and verification purposes.

  • Real-Time Survey Report Upload

    • Collect and upload survey reports in real-time for immediate analysis.

  • Monitoring Panel

    • Use a centralized panel to monitor all client tracking activities and survey responses.